Tenn. Comp. R. & Regs. 1220-04-10-.05 - MAINTENANCE AND REPAIR

(1) If the assistive communication device is in need of repair, the recipient shall notify the Commission to determine if loaner equipment is available and whether he/she qualifies for such equipment.

(a) Recipients will not qualify for loaner equipment if it is determined that the original device was damaged as the result of negligence or abuse.

(b) In order to qualify for loaner equipment, recipients must contact the TDAP Coordinator and provide some evidence that they will pay for the repair cost of their assistive communication devices.

(2) The Commission shall maintain a list of locations where assistive communication devices can be repaired. The Commission shall make the final determination as to where the assistive communication devices are repaired.

(3) It is the responsibility of the recipient to return the assistive communication devices to the repair center, as designated by the Commission, for repair. The cost of the repair, and/or coordination with the TDAP Coordinator, shall be the responsibility of the recipient. Special consideration will be given for repair cost by the Commission for recipients who have special financial needs as listed in 1220-04-10-.03(4)(a)-(h).

(4) It is the responsibility of the recipient to purchase miscellaneous items, such as paper rolls, for the operation of the assistive communication devices.

Notes

Tenn. Comp. R. & Regs. 1220-04-10-.05

Original rule filed November 22, 1999; effective February 5, 2000. Repeal and new rule filed December 5, 2006; effective February 18, 2007. Administrative changes made to this chapter on April 27, 2018 pursuant to Public Chapter 94 of 2017; "Tennessee Regulatory Authority" references were changed to "Tennessee Public Utility Commission," "Authority" references were changed to "Commission," "Authority Director" references were changed to "Commissioner," and "Chief" references were changed to "Director." Rule was previously numbered 1220-04-10-.06 but was renumbered 1220-04-10-.05 with the deletion of original rule 1220-04-10-.03 filed November 1, 2019; effective January 30, 2020. Amendments filed November 1, 2019; effective 1/30/2020.

Authority: T.C.A. §§ 65-2-102 and 65-21-115.