16 Tex. Admin. Code § 114.70 - Responsibilities of Licensees and Accredited Facilities
(a) Persons to whom a license has been issued
shall return the license to the department upon the surrender, revocation or
suspension of the license.
(b) All
applicants, licensees, registrants and accredited facilities shall notify the
department of any change(s) of name or mailing address. Accredited facilities
shall notify the department of any change(s) in the facility name, the name of
the safety manager and the practitioner in charge, the mailing address and
physical address. Written notification to the department and the appropriate
fee shall be submitted to the department within thirty (30) days after a change
is effective. Changes in a facility's physical location or ownership require a
new application for accreditation.
(c) Name changes. Before the department will
issue a new license certificate and identification card, notification of name
changes must be received by the department. Notification shall include a copy
of a marriage certificate, court decree evidencing the change, or a Social
Security card reflecting the licensee's or registrant's new name.
(d) Consumer complaint information notices.
All licensees, registrants and accredited facilities, excluding facilities that
a licensee visits to treat patients, such as hospitals, nursing homes or
patients' homes, shall prominently display a consumer complaint notice or sign
in a waiting room or other area where it shall be visible to all patients.
Lettering shall be at least one-fourth inch, or font size 30, in height, with
contrasting background, containing the department's name, website, mailing
address, and telephone number for the purpose of directing complaints to the
department regarding a person or facility regulated or requiring regulation
under the Act. Script or calligraphy prints are not allowed. The notice shall
be worded as specified by the department.
(e) Itemized billing. A facility must provide
itemized billing in accordance with Health and Safety Code, Chapter 185, and
must not pursue debt collection against a patient for a provided health care
service or supply, without having first done so. Failure of a facility to
comply is a ground for enforcement action under Occupations Code, Chapters 51
and 605, and these rules. The itemized bill must, in addition to any other
requirement of Health and Safety Code, Chapter 185, include:
(1) a plain language description of each
distinct health care service or supply provided to the patient;
(2) if the facility sought or is seeking
reimbursement from a third party, any billing code submitted to the third party
and the amounts billed to and paid by that third party; and
(3) the amount the facility alleges is due
from the patient for each service and supply provided to the patient.
Notes
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