20 Va. Admin. Code § 5-428-30 - Availability and retention of records

Current through Register Vol. 38, No. 3, September 27, 2021

A. A LEC shall provide to the commission or staff, upon request, all records, reports, and other information required to determine compliance with this chapter excluding reports relevant to 20VAC-5-428 -90, which shall be provided pursuant to 20VAC5-428-90 A.
B. A LEC shall retain any routine business records relevant to this chapter for a minimum of two years.
C. A LEC shall retain customer billing records for a minimum of three years to permit the commission or staff to investigate and resolve billing complaints.

Notes

20 Va. Admin. Code § 5-428-30
Derived from Virginia Register Volume 26, Issue 3, eff. November 1, 2009.

Statutory Authority

§§ 12.1-13, 56-35, 56-36, 56-234, 56-234.4, 56-246, and 56-479 of the Code of Virginia of the Code of Virginia.

The following state regulations pages link to this page.



State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.