Ariz. Admin. Code § R14-2-2109 - Confirming a Customer's Opt-In Approval
A. Each time a telecommunications company
receives a customer's "Opt-In" approval to allow the telecommunications company
to make CPNI available to itself, its affiliates, independent contractors or
joint venture partners, the telecommunications company must confirm in writing
the change in approval status to the customer within ten days.
B. The written confirmation must be mailed or
e-mailed to the customer.
C. The
confirmation must be separate from any other mail from the telecommunications
company.
D. The confirmation must
clearly advise the customer of the effect of the customer's opt-in choice and
must provide a reasonable method to notify the telecommunications company,
including a toll free telephone number if the telecommunications company made
an error in changing the customer's approval status.
Notes
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