Ariz. Admin. Code § R19-3-708 - Procedure for Claiming Instant Ticket Prizes

A. To claim an instant game ticket prize, except an instant tab ticket prize, the claimant shall meet the requirements of R19-3-408 .

1. All of the ticket validation criteria in Section R19-3-705 have been satisfied; and

2. A proper validation slip, which is an authorization to pay, has been generated by the terminal.

B. To claim an instant scratch ticket prize that the retailer does not validate or is not authorized to pay, including all prizes of $600 or more, the claimant shall submit a claim form, available from any retailer, and the ticket to the Lottery. If the claim is:

1. Verified and validated by the Lottery as a winning ticket, the Lottery shall make payment of the amount due to the claimant, less any authorized debt setoff amounts, or withheld taxes, or both.

2. Denied by the Lottery, the claimant shall be notified within 15 days from the day the claim is received in the Lottery office.

C.If an instant scratch ticket prize winner dies prior to receiving full payment, the Lottery shall pay all remaining prize money to the prize winner's beneficiary or to any person designated by an appropriate judicial order.

D. To claim an instant tab ticket prize, the claimant shall present the ticket to the selling retailer on the same day as purchased. The selling retailer shall pay all winning prizes

1. All of the ticket validation criteria in R19-3-705(A) and (B)(1) through (8) have been satisfied; and

2. after the retailer has performed a visual confirmation of the winning play, prize, and win symbol captions.

E.Payment of prize money shall not be accelerated ahead of its normal date of payment.

F.The Lottery is discharged of all liability upon payment of the instant scratch ticket prize money.

G.The retailer has sole responsibility to pay prizes on instant tab tickets. The Lottery is discharged of all liability to pay prizes on instant tab tickets.

Notes

Ariz. Admin. Code § R19-3-708

Adopted effective October 25, 1996 (Supp. 96-4). Amended by final rulemaking at 13 A.A.R. 1031, effective April 27, 2007 (Supp. 07-1). Amended by final rulemaking at 17 A.A.R. 53, effective December 28, 2010 (Supp. 10-4). Amended by final rulemaking at 28 A.A.R. 3668, effective 1/3/2023.