Ariz. Admin. Code § R20-4-1512 - Contacts with Debtors and Others

A. A collection agency shall contact a debtor by telephone only during reasonable hours. A collection agency shall make a reasonable attempt to contact a debtor at the debtor's residence. A collection agency may contact a debtor at the debtor's place of employment if a reasonable attempt to contact the debtor at the debtor's residence has failed.

B. A collection agency shall not threaten to or contact a third party, including a debtor's friend, relative, neighbor, or employer and:

1. Inform the third party of the debt;

2. Ask the third party to pressure the debtor into paying the debt ; or

3. Ask the third party to pay the debt, unless the third party is legally obligated to pay the debt.

C. A collection agency shall not threaten to contact a third party listed in subsection (B) for any purpose listed in subsection (B).

D.C. Despite the other provisions of this Section, a collection agency may make lawful service on third parties, including employers, of a writ of garnishment or other writ in aid of execution after judgment has been entered against a debtor.

Notes

Ariz. Admin. Code § R20-4-1512

Adopted as an emergency effective September 6, 1978, pursuant to A.R.S. § 41-1003, valid for only 90 days (Supp. 78-5). Adopted effective December 6, 1978 (Supp. 78-6). R20-4-1512 recodified from R4-4-1512 (Supp. 95-1). Amended by final rulemaking at 12 A.A.R. 1331, effective June 4, 2006 (Supp. 06-2). Amended by final rulemaking at 29 A.A.R. 1961, effective 10/2/2023.