Ariz. Admin. Code § R4-20-118 - Unprofessional Conduct
In addition to actions specified in A.R.S. § 32-1696, unprofessional conduct in the practice of optical dispensing includes the following:
1. Substandard care as
specified in
R4-20-119;
2. Failing to maintain a copy or
record of the customer's prescription and failing to prepare and
maintain a record of optical devices dispensed for at least three years. The
record of optical devices dispensed shall include the brand, style, and size of
the frame, if any, and the style, material, source, and all
other information necessary to accurately reproduce each lens. The record shall
be separate from optometrists' or physicians' records;
3. Failing or refusing to make a copy of a
prescription or record described in subsection (2) promptly available to the
customer who is the subject of the prescription or record, the customer's
designated representative, the customer's prescribing practitioner, or the
Board or its investigator, when requested. Notwithstanding this provision, a
dispensing optician need not make the record of contact lenses dispensed on a
trial basis available to the customer;
4. Failing or refusing to take corrective
action or investigate a customer complaint concerning the manufacture or fit of
eyeglasses, contact lenses, or other optical devices dispensed at the
establishment by which the dispensing optician is employed if there is a
substantial basis for the complaint;
5. Failure of any person, corporation,
company, partnership, firm, association or society to maintain an active
optical establishment license as required by
R4-20-110;
and
6. Failure to comply with a
Board order.
Notes
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