Current through Register Vol. 27, No. 52, December 24, 2021
support of a consumer-responsive service delivery system, the Division shall
provide a consumer or the consumer's representative the opportunity to express
and document their interest in utilizing services from a specific Qualified
Vendor or Individual Independent Provider through the ISP process.
B. At the annual review of the ISP, the
consumer or the consumer's representative may express a preference to utilize a
different Qualified Vendor, without explanation. The Division shall accommodate
the request to the extent appropriate and practical, as determined solely by
C. If the consumer or
the consumer's representative expresses a preference to utilize a different
Qualified Vendor between annual reviews of the ISP, the consumer or the
consumer's representative must state in writing or must report to the support
coordinator, for incorporation into ISP notes, the rationale for changing
providers and a description of the opportunities given to the current Qualified
Vendor to address the consumer's concerns. The consumer may change Individual
Independent Providers at any time.
D. The Division shall accommodate the
requested change if the consumer and the current Qualified Vendor are unable to
resolve the consumer's concerns, the change is reasonable, and another
Qualified Vendor or Individual Independent Provider, identified through the
Vendor Call for Services process or the consumer's or the consumer's
representative's choice, indicates that it is available to provide services for
Ariz. Admin. Code § R6-6-2109
New Section made by
exempt rulemaking at 9 A.A.R. 170, effective February 1, 2003 (Supp. 03-1).
Amended by exempt rulemaking at 9 A.A.R. 4656, effective October 9, 2003 (Supp.