Ariz. Admin. Code § R9-21-309 - Selection of Service Providers
A. Within seven days of the distribution of
the ISP to the service providers identified in the ISP, the case manager, after
consultation with the clinical team and the provider, shall determine whether
each of these providers are capable of serving the client.
1. A contracted service provider shall not
refuse to serve a client except for good cause related to the inability of the
service provider to safely and professionally meet the client's needs as
identified in the ISP.
2. If a
contracted service provider believes it is incapable of meeting the client's
needs or of implementing the ISP, the provider shall inform the case manager in
writing within five days of receipt of the ISP. A contracted service provider
shall specify the reasons for its conclusion.
B. If the clinical team determines that a
housing, residential or vocational service provider identified in the ISP is
not capable of serving the client, the case manager shall, with the approval of
the clinical team, identify another provider who is qualified to provide the
services identified in the client's ISP, introduce the client to the new
service provider, and modify the ISP as needed.
C. If the clinical team determines that an
identified provider, other than a housing, residential or vocational service
provider, is not capable of serving a client, the case manager shall, with the
approval of the clinical team, identify another provider that is qualified to
provide the services identified in the client's ISP. The case manager shall
promptly distribute the ISP to the alternative service provider.
D. All selected service providers shall sign
the ISP and implement the identified services.
Notes
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