Cal. Code Regs. Tit. 2, § 13 - Shall, Should, May, and Best Practices
In determining whether compliance with a law, regulation, rule or policy is achieved, the following definitions apply:
(a) "Shall" means action which is necessary
to achieve compliance and no alternative courses of action are acceptable to
achieve compliance.
(b) "Should"
means action which is preferable to achieve compliance, while recognizing that
there are circumstances where alternative courses of action are open to
users.
(c) "May" means action which
is an acceptable course to achieve compliance, but alternative courses of
action are also acceptable.
(d)
"Best Practices" means a technique or methodology that, through experience and
research, has been proven to reliably lead to a desired result, while
recognizing that alternative techniques or methodologies are open to
users.
Notes
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