Following receipt of the grievance or appeal, a computer
generated receipt or part C of Form DC1-303 shall be completed and sent to the
inmate except for grievances returned for one or more of the reasons cited in
Rule 33-103.014, F.A.C. The subject
area of the receipt shall indicate the major topic area of the grievance or
appeal according to the following classifications:
(1) Transfers - Complaints or objections
concerning movement to and from institutions and facilities.
(2) Program Assignments - Complaints or
objections concerning work, education, housing and other assignments; custody
and security classification, classification decisions and actions; progress
reviews, protective custody.
(3)
Communications - Complaints or objections concerning mail, visiting,
telephones, packages, letters and requests to staff.
(4) Confinement - Complaints or objections
concerning administrative and disciplinary confinement, privileges, program
participation, living conditions.
(5) Discipline - Complaints concerning the
entire disciplinary process, excluding specific complaints concerning the
conditions of confinement.
(6)
Institutional Operations - Complaints concerning clothing, sanitation, time
schedules, general policies, heat and ventilation, safety, security matters,
privileges, services and activities.
(7) Medical and Dental - All complaints
concerning medical, dental, psychiatric and psychological services, and
HIPAA.
(8) Legal - Complaints
concerning sentence computation, release dates, gain time, jail time credits,
religious, due process.
(9)
Grievance Process - Forms unavailable, response not received.
(10) Complaints Against Staff -
Discrimination, harassment, negligence, improper conduct or language.
(11) Personal Property - Loss, damage,
confiscation, transfer of personal property.
(12) Food Service - Complaints concerning any
aspect of food service.
(13)
Miscellaneous - All other types of complaints not covered above.
(14) Admissible Reading Material: Complaints
filed pursuant to Rules
33-103.009 and
33-501.401, F.A.C.
(15) ADA - Americans with Disabilities
Act.
