Haw. Code R. § 16-23-71 - Selection of servicing carriers
The commissioner shall select certain insurers as servicing carriers, who will provide JUP coverage and perform direct insurance operations on behalf of JUP members. In making the selection, the commissioner shall consider:
(1) Whether the carrier is
able to process and maintain a high level of service for all risks submitted
through agents;
(2) Whether it has
the facilities to provide JUP policyholders and assigned claimants a high level
of service;
(3) Whether it is able
to service private passenger or commercial lines and to process fluctuating
work volumes and maintain quality of service through peak periods;
(4) Whether its claims service is adequate,
including an adequately decentralized adjusting staff, a claims examining staff
resident in Hawaii, and local authority to settle claims at least up to the
statutory basic motor vehicle insurance limits; and
(5) Whether it is capable of producing
accounting and statistical reports and other data as required.
Notes
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