Haw. Code R. § 16-24-31 - Records that must be made available for inspection
(a) In
addition to those records listed by statute that the licensee shall make, keep,
preserve, and make available for inspection by the commissioner, the following
shall also be made, kept, preserved, and made available for inspection by the
commissioner:
(1) Written procedures created
and provided by licensees to their authorized delegates;
(2) Records of transmissions made;
(3) Evidence, in a form satisfactory to the
commissioner, of compliance with the requirements of section
489D-20(b),
HRS;
(4) Records of refund requests
received and of refunds made; and
(5) Records of theft or loss of payment
instruments, including reports made by authorized delegates to the licensee, of
theft or loss of payment instruments.
(b) The books, accounts, and records that are
required to be maintained by a licensee shall be made available for examination
in a form that is legible and may be easily read and examined. If any requested
books, accounts, or records are maintained in a language other than English, an
accurate English translation of the requested books, accounts or records shall
be made available for examination purposes.
Notes
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