Haw. Code R. § 17-1402-3 - Informal Review
(a) A dissatisfied
individual may request an informal review from the department before or after
filing a request for a hearing. However, the individual is not required to seek
that action before filing a request for a hearing.
(b) Request for informal review may be made
of the following individuals:
(1) The social
services worker;
(2) Unit
supervisor;
(3) Section
administrator; or
(4) Branch
administrator.
(c) When
the request for an informal review is received, orally or in writing, the
individual shall be given the opportunity to discuss reasons for the proposed
action and to present information to show that the proposed action is
incorrect. Corrective action shall be made as necessary. If the individual
remains dissatisfied after the review is completed and the individual had not
filed a request for a hearing, the individual may request a hearing subject to
the limitations for filing requests for hearing as specified in this
chapter.
Notes
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