Haw. Code R. § 2-71-11 - Informal requests for access to government records; agency response

(a) Any person may, during an agency's regular business hours, submit an informal request for access to records.

(b) Upon receiving an informal request under this section, an agency shall respond to the request by doing one or more of the following:

(1) Provide access to any disclosable record requested pursuant to part II of chapter 92F, HRS, in a reasonably timely manner; provided that if the agency will charge the requester $15 or more in fees, pursuant to section 2-71-19, the agency shall inform the person of the amount of fees, or an estimate thereof, before processing the request.

(2) Deny access to all or any part of the records requested that will not be disclosed under section 92F-13, HRS, or any other law; provided that if the requester disagrees with the agency's denial, the agency shall advise the requester of the option of submitting a formal request.

(3) Inform the requester that the agency does not maintain the record; or

(4) Inform the requester to submit a formal request in accordance with section 2-71-12.

(c) When a requester is not satisfied with the agency's response, or its failure to respond, to the informal request, the requester may make a formal request for access to records in accordance with section 2-71-12.

(d) A request that complies with section 2-71-12 shall be treated as a formal request under this chapter, unless otherwise agreed upon by the requester and the agency.

Notes

Haw. Code R. § 2-71-11

[Eff FEB 26 1999] .(Auth: HRS § 92F-42) (Imp: HRS § 92F-11)