Haw. Code R. § 6-80-105 - Customer deposits

(a) A telecommunications carrier may require a customer to make a cash deposit to guarantee payment of bills for service until credit is established. The deposit may not exceed two times the average monthly bill for the same class of service provided by the carrier to the same class of customers in the given exchange. An estimate of monthly billings may be used for the purpose of determining a deposit if it can be shown that the customer's usage may be substantially different from the average usage for the same class of service.

(b) The carrier shall return the deposit to the customer within thirty days of the customer's establishing credit. If returned within thirty days, the carrier need not pay any interest on the deposit. If the deposit is not returned within thirty days, the carrier shall pay simple interest on the deposit at the rate of at least six per cent per annum from the date of the establishment of the credit until:

(1) The deposit is returned;

(2) Service is terminated; or

(3) Notice is sent to the customer's last known address that the deposit is no longer required.

(c) The carrier shall maintain a record of each unclaimed deposit for at least three years, during which time the carrier shall make a reasonable effort to return the deposit. Unclaimed deposits, together with accrued interest, are to be credited to an appropriate account.

Notes

Haw. Code R. § 6-80-105

[Eff ] (Auth: HRS §§ 269-6, 269-34 to 43) (Imp: HRS §§ 269-34 to 43)