Haw. Code R. § 6-80-98 - Call completion
A telecommunications carrier shall provide prompt call completion. For basic service in high cost areas provided by carriers receiving State or federal universal service fund subsidy and for noncompetitive services, the minimum standards are:
(1) Maintain dial tone delay to less than
three seconds in ninety-eight per cent of all calls; and
(2) Complete ninety-seven per cent of all
correctly dialed local and interisland calls.
Notes
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