Haw. Code R. § 6-80-99 - Rates and special charges information

A telecommunications carrier shall:

(1) Upon a customer's request, provide explanations of its rates, charges, and provisions applicable to telecommunications service furnished or available under its tariffs;

(2) Notify a residential customer of any service connection charge before the charge is incurred;

(3) Notify a customer of any special charges not specifically stated in the carrier's tariff that may be assessed the customer, such as charges for extraordinary construction, maintenance, and replacement, for special installations, equipment, and assemblies, and for overtime work; and

(4) Provide a customer with an estimate of the initial billing for service (including fractional monthly amounts).

Notes

Haw. Code R. § 6-80-99

[Eff ] (Auth: HRS §§ 269-6, 269-34 to 43) (Imp: HRS §§ 269-34 to 43)