Haw. Code R. § 8-200.8-6 - Claims never borrowed
(a) A library
customer who provides notice of a claim that overdue or missing library
material has not been borrowed shall not be held responsible for fines, fees,
and charges associated with the claim. If the library customer fails to provide
notice of a claim within ninety days of the due date, it shall be conclusively
presumed that the item has been borrowed. The library customer shall be
responsible for all fines, fees, and charges.
(b) Public libraries shall promptly process
all claims of never borrowed library material to stop further overdue notices
or charges for the library material reported never borrowed.
(c) A library customer may accumulate ten
claims of never borrowed library material. After the threshold of ten items
claims of never borrowed library material is reached, the customer's library
privileges shall be suspended until the claims of never borrowed library
material are reduced below the specified threshold.
Notes
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