Haw. Code R. § S8-8 - Tenant caused damages; claim review and approval
(a) The
authority shall review all claims submitted by a landlord or owner on a
case-by-case basis.
(b) For claims
that exceed the security deposit but are $1,500 or less:
(1) The authority may require an initial
inspection of damages to the dwelling unit and a follow-up inspection by the
authority; and
(2) The landlord or
owner may be required to schedule a follow-up inspection by the authority or
may be required to submit photos showing the completion of the repairs in
adherence to federal housing inspection standards.
(c) For claims that exceed the security
deposit and are in excess of $1,500:
(1) The
authority shall schedule an inspection of the dwelling unit with the landlord
to inspect reported damages and confirm the estimated cost of
repairs;
(2) The landlord or owner
shall schedule a follow-up inspection by the authority to show completion of
the repairs and adherence to federal housing inspection standards;
and
(3) The landlord or owner must
submit to the authority the final invoices to repair the dwelling unit within
thirty days of completion of the work. Invoices must be submitted before a
claim determination will be made.
(d) The authority shall provide the landlord
or owner with a copy of the inspection report.
(e) If the landlord or owner requesting
reimbursement has either not completed the repairs or has not followed up with
the authority regarding the status of repairs within 90 days of submitting the
claim , the claim will be denied.
(f) A claim or portion of a claim that cannot
be verified by documentation or inspection will be denied.
(g) A claim that is completed and approved by
the authority shall be paid within 30 calendar days of approval.
(h) A claim found to have been reimbursed by
the tenant shall not qualify for approval.
Notes
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The authority may use alternative methods to conduct voucher issuance oral briefings required by section 15-185-29 provided these alternative methods shall not be conducted beyond the expiration date of these emergency rules, including any allowable rule extensions.