Ill. Admin. Code tit. 4, § 325.110 - General Purposes
a) This
ADA Grievance Procedure (Procedure) is established pursuant to the Americans
with Disabilities Act of 1990 ( 42 USC Section 122.10 et seq.) (ADA) and
specifically Section 35.107 of the Title II regulations, 28 CFR Part 35,
requiring that a grievance procedure be established to resolve grievances
asserted by qualified individuals with disabilities. Should any individual
desire to review the ADA or its regulations to understand the rights,
privileges and remedies afforded by it, please contact the Designated
Coordinator.
b) In general, the ADA
requires that each program, service, and activity offered by the Department,
when viewed in its entirety, be readily accessible to and usable by qualified
individuals with disabilities.
c)
It is the intention of the Department to foster open communication with all
individuals requesting readily accessible programs, services and activities.
The Department encourages supervisors of programs, services and activities to
respond to requests for modifications before they become grievances.
Notes
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