Ill. Admin. Code tit. 11, § 1900.1190 - House Rules
a)
House rules are a non-authoritative document compiled by the master sports
wagering licensee for the purpose of summarizing portions of the internal
control system and certain other information necessary to inform patrons of the
functionality of the sports wagering operation.
b) Each master sports wagering licensee shall
provide upon request a copy of its house rules to any patron.
c) Each master sports wagering licensee shall
conspicuously post a notice within view of any in-person betting location that
copies of the house rules are available.
d) The house rules shall include, but not be
limited to:
1) A description of each type of
wager;
2) A description of how
winning wagers are determined;
3)
An explanation of how to redeem winning wagers, and the expiration period for
winning wagers;
4) A description of
how and when wagers may be cancelled or voided, and the consequences of the
cancellation or voiding;
5) A list
of all forms of currency the master sports licensee accepts for placement of
wagers;
6) A list of all forms of
payment in which a patron may have a winning wager redeemed;
7) Description of means by which a patron may
submit a complaint to the master sports wagering licensee;
8) Instructions on how to commence enrollment
in the self-exclusion program; and
9) Instructions on how to report prohibited
conduct to the Board pursuant to Section
1900.410.
e) Each master sports wagering
licensee shall submit a copy of its house rules document or any revision to its
house rules to the Administrator.
Notes
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