Ill. Admin. Code tit. 4, § 1075.30 - Procedure

a) Grievances shall be submitted in accordance with procedures established in Section 1075.40 and 1075.50 of this Part defined below in the form and manner described, and within the specified time limits. It is mutually desirable and beneficial that grievances be satisfactorily resolved in a prompt manner. Time limits established in this procedure are in calendar days, unless otherwise stated, and may be extended by mutual agreement, in writing, by the complainant and the reviewer at the Designated Coordinator Level and the Final Level.

b) A complainant's failure to submit a grievance, or to submit or appeal it to the next level of procedure, within the specified time limits, shall mean that the complainant has withdrawn the grievance or has accepted the last response given from the Office of Public Counsel in the grievance procedure.

c) The Office of Public Counsel shall, upon being informed of that individual's desire to file a formal grievance, instruct the individual how to receive a copy of this procedure and the Grievance Form.

Notes

Ill. Admin. Code tit. 4, § 1075.30