a) Section 356a - Form of Policy
Each policy form of a domestic company that is issued for
delivery to a person residing in another state must be approved by the Director
unless that policy form is subject to approval or disapproval by the other
state.
b) Section
357.1 - Accident and Health
Policy Provisions Required
1) In order to
expedite departmental action on policies submitted for approval, it is
requested that companies adhere to the statutory wording and order of the
required provisions. Policies submitted that include variations from the
statutory words and order must be accompanied by a complete list of all
variations and a justification for each. Extensive variations, without adequate
justification, will only result in delay in the processing of the policies. The
companies' cooperation in keeping variations to a minimum is
essential.
2) Each provision of
Sections
357.2 through 357.113 of the
Code must be preceded by a caption and, if the captions differ in any respect
from the captions appearing in the law, changes must be clearly indicated and
justified pursuant to subsection (b)(1).
3) Numbering of the "Required Provisions"
will not be required.
c)
Section 359a - Application
1) When an
Industrial Accident and Health policy is issued upon signed application of the
person to be insured, the application shall conform with Section 359a of the
Code.
2) The Application
A) When changes are made on the application
for administrative purposes only, the changes must be clearly
indicated.
B) When the application
is subject to being changed for administrative purposes by the insurer, the
application shall clearly indicate that any changes are not to be ascribed to
the applicant.
d) Section 361a - Age Limit
Any policy form containing an "age limit" shall contain in
substance a provision setting forth the limitations of Section 361a of the
Code.
e) Section 362a -
Non-Application to Certain Policies
Section 362a(3) of the Code does not apply to group accident
and health insurance provided for under Section 356a(1)(c) of the Code.
f) Section 368 - Industrial
Accident and Health Insurance
The Department will require Industrial Accident and Health
policy forms to be of the same form and content as other accident and health
insurance policy forms required to be filed pursuant to Section 355 of the
Code, except Industrial Accident and Health Policies shall be issued on a
weekly premium basis and contain the words "Industrial Policy" printed on each
form.
g) Accident and
Health Insurance
1) Accident and health
insurance may only be defined as insurance against bodily injury, disablement
or death by accident and against disablement resulting from sickness or old age
and every insurance appertaining thereto.
2) Terms such as "external" and "violent" in
connection with the definition of accident and health insurance are not
acceptable.
h) The
information required in Section 356a(1)(a) and (b) of the Code must appear in
the policy form itself or on its schedule page and cannot be added to the
policy by rider, endorsement or supplement. Although riders, endorsements and
supplements, when attached to the policy form, become a part of the contract,
it is evident the law intends that the information required by Section
356a(1)(a) and (b) be made a part of the policy form itself, since this Section
specifically refers to the policy and distinguishes between the policy forms,
riders and endorsements.
i) Funeral
benefits will not be permitted in accident and health contracts.
j) If hospitals are defined in accident and
health contract forms presented for use in this State, then an appropriate
definition must be used. A term such as "legally operated hospital", or any
other definition that is definite and applicable in this State, will be
accepted.
k) Waiting period
provisions in accident and health insurance contracts that stipulate the
contract must be maintained in "continuous force" or "in force for (a specified
number of) months after the effective date of the policy" or "in force for (a
specified number of) months prior to the date of the loss" will not be
accepted. Those provisions do not adequately and clearly cover reinstatements
and, therefore, waiting periods must be based upon the loss occurring (a
specified number of) months after the effective date of the policy and read
similar to: No indemnity will be paid for loss that occurs, or commences, prior
to (a specified number of) months after the effective date of the
policy.
l) Additional waiting
periods for certain designated diseases or illnesses based upon inception
beyond the usual customary 15 to 30 days provided for in the insuring
provisions are not permissible. If additional waiting periods are deemed
necessary by the company for certain diseases and illnesses, then the
Department requires that waiting periods be based upon the loss occurring so
many months after the effective date of the policy, rather than being based on
the inception of the illness or disease.
m) "Strict compliance provisions" in accident
and health insurance contracts will not be acceptable for use in this
State.
n) Any specific requirement
for medical attendance by a licensed physician, other than that attendance that
is normally and customarily required for the disease or accident resulting in
loss for which claim is made, will not be acceptable.
o) In accident and health insurance contracts
that include "medical attendance benefits" and "surgical benefits" and limits
liability to only one, provision must be made for the payment of the greater
benefit.
p) Broad, indefinite,
ambiguous and inconsistent language must be excluded from all accident and
health insurance forms. Examples of such wording are:
1) The use of the words "indirectly" and
"partly" in connection with Exclusions, Limitations and Reductions;
2) The use of the word "reasonable" when used
in connection with medical attendance or any other condition or requirement
included in the policy form, unless use of that word results in the provision
being more favorable to the insured;
3) The use of such words as "appendages",
"involving", "affecting", etc., in connection with specified physical
conditions. Medical terms should be definite. For instance, various types of
hernia should be spelled out, or the forms should provide a general statement
that all types of hernia are meant.
q) Surgical Benefit Provisions in accident
and health insurance contracts must include and provide either:
1) That all operations will be covered not to
exceed a stipulated amount for any operation that may be performed;
or
2) A schedule of operations that
includes:
A) Comparable benefits for
operations of comparable severity;
B) A provision that requires the company to
pay a benefit for any operation not listed in the schedule, based on an amount
equivalent to that specified for a listed operation of comparable severity;
and
C) A provision that requires
the company to pay for that operation that provides the largest benefit when
the company's liability is limited to one operation when more than one is
performed, under named or enumerated conditions.
r) Surgical benefit provisions
that are contingent upon payment of a hospital confinement benefit will not be
approved.
s) Benefits for hospital
room that are based upon the actual expense incurred may be made contingent
only upon a charge being made by the hospital. Benefits payable on a stated or
flat rate basis, regardless of the amount of expense incurred, may make the
benefit contingent upon hospital confinement of so many hours.
t) Premium, Cancellation and Renewal
Provisions
1) Waiver of Premium Provisions
must include a statement of coverage and of the insured's rights and
obligations regarding the resumption of premium payments after the period of
total disability has terminated, during which the premium has been waived. This
statement must read similarly to: After the termination of the period of total
disability, during which a premium has been waived, the insurance afforded in
this contract shall continue in full force and effect until the next premium
due date, at which time the insured shall have the right to resume the payment
of premiums as provided in the contract.
2) If a premium is to be charged for the
period from the expiration of the period of total disability during which a
premium has been waived and the expiration date of the policy, then a statement
of this fact must be added to the provision, together with a provision that the
insurer will notify the insured of the premium due.
3) A policy that contains a cancellable
provision may add at the end of the provision in (u)(2) "subject to the right
of the insurer to cancel in accordance with the cancellation provision
hereof".
4) A policy in which the
insurer reserves the right to refuse any renewal premiums shall add "unless not
less than five days prior to the premium due date the insurer has delivered to
the insured or has mailed to his last address as shown by records of the
insurer, written notice of its intention not to renew this policy beyond the
period for which the premium has been waived".
u) Requirements for the so-called "franchise
insurance" are different from those for individual contracts in the following
respects: Termination either by cancellation or refusal to renew any individual
contracts of the group is prohibited, unless all like contracts of the group
are terminated at the expiration of the contracts and upon at least ten days'
notice in advance. The only other termination conditions that may be included
in these contracts are those that terminate coverage because of nonpayment of
premium, discontinuance of employment of the insured by the named employer, or
the discontinuance of membership in the designated organization or association,
and, in addition, coverage may be automatically terminated at a designated
attained age.
v) Policy forms that,
in the opinion of the Department, will invite misrepresentations in the
advertising and sale of the policy, due to the restrictive nature of the forms
as a result of unusual and/or over-lapping exclusions, limitations, reductions
or conditions, will not be accepted for use in this State.
w) Time limitations, when included in benefit
provisions, must be explained in terms such as hours, days, weeks, months or
years. Terms such as "immediately" or "reasonably" are not acceptable, unless
use of those words makes the provision more favorable to the insured.
x) Policy contracts issued by assessment
companies must include a provision setting forth the contingent liability of
the insured and should be based upon the regular premium provided in the policy
and, in addition, such premium payments as may be required by the company from
time to time. This provision should be placed in the contract with equal
prominence to the benefit provisions.
y) When a contingent liability provision is
included in a contract issued by a mutual company as provided for in Section 55
of the Code, the contingent liability of the policyholder must be based upon
not less than one nor more than ten times the amount of the premium expressed
in the continuation paragraph of the policy. This provision should be placed in
the contract with equal prominence to the benefit provisions.
z) Limited policy contracts will not be
approved that, in the opinion of the Director, set forth in a more prominent
manner the provisions for relatively large benefits for specified accidents of
rare occurrence than provisions for relatively low benefits for accidents of
more frequent occurrence. Accumulative indemnities benefits are permissible,
but schedules showing those benefits will not be approved in accident and
health contracts.
aa) Riders,
Endorsements and Exclusions
1) Riders and
endorsements that are not complete in themselves must be accompanied by the
fill-in material to be used with the riders and endorsements to be
acceptable.
2) Exclusion of
coverage riders and endorsements, executed subsequent to the issuance of the
policy, must provide for the signed acceptance of the insured in addition to a
statement to the effect that the rider or endorsement is not valid unless
signed by the insured. Policy forms that unilaterally reduce benefits must be
formally approved by the Director prior to the date they are attached to a
policy issued or delivered in this State.
3) Riders or endorsements submitted for the
purpose of amending forms submitted in accordance with Section 355 of the Code
will not be accepted for approval, unless the Director is given an adequate
justification, in writing, for the use of the riders or endorsements.
bb) Application
1) Questions in an application pertaining to
diseases or conditions must be broken down so that applicants may insert their
answer at least after every four or five diseases or conditions listed, unless
questions are grouped as to related diseases or conditions.
2) Application forms that are completed by
individuals for themselves and others cannot include a certification as to the
correctness of the answers in the application without some qualifications,
preferably in the Attestation Provision, and should read similar to "to the
best of your knowledge", or "to the best of your knowledge and belief". The
courts have held that answers to the questions are given to the best of the
applicant's belief, and the Department sees no reason why the aforementioned
qualification should not be contained in the application.
3) The receipt and/or application or policy
provisions may provide that the insurance shall be effective upon issuance and
the payment of the first premium while the insured is in good health.
Provisions that provide the insurance shall not become effective until delivery
of the policy while the insured is in good health will not be
acceptable.
cc) When the
application provides for a written proxy, that proxy must be executed over the
separate signature of the applicant. The signature required for the application
in accordance with Section 359a of the Code may not be used to satisfy this
requirement.
dd) Advertising
appearing on an application form, or any other form that requires the approval
of the Director, is reviewed and filed by the Director in conjunction with the
approval of the form. This is in conformity with Section 143 of the
Code.
ee) The Director requires
that any form, previously approved and subsequently revised, must be submitted
under a new form number, and be approved in accordance with Section 143 of the
Code. This applies to advertising appearing on applications or other forms
approved by the Director. The only exception to this is advertising that
contains statistical information, such as the amount of claims paid or assets.
For changes of this kind, the insurer need not submit a new form number, but
only advise the Department in writing as to the change in the statistical
information and the date of change. Advertising is not subject to approval but
is filed for informational purposes only. See 50 Ill. Adm. Code
916 for
appropriate transmittal sheets and instructions.