Ill. Admin. Code tit. 50, § 926.50 - Maintenance of Complaint Records

Current through Register Vol. 46, No. 15, April 8, 2022

Insurance companies to which this Part applies shall maintain records containing the minimum information as outlined in Exhibit A and as defined in Exhibit B of this Part. The complaint record shall be kept on a calendar year basis and shall be maintained for 7 years after the complaint has been closed, and shall apply to complaints received from the Department, as well as those received directly from the consumer by the company.

Notes

Ill. Admin. Code tit. 50, § 926.50

Amended at 23 Ill. Reg. 5695, effective May 3, 1999

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