Ill. Admin. Code tit. 83, § 201.100 - Request for Mediation
Current through Register Vol. 46, No. 15, April 8, 2022
a)
Persons with disputes subject to the Commission's jurisdiction may request
voluntary mediation prior to the filing of, or at any point during, the
pendency of a contested matter. [220 ILCS 10 -101.1(c)] Persons with disputes
are encouraged to request mediation prior to initiating a docket to resolve a
contested matter.
b) End-user
customers with non-docketed contested matters whose disputes are subject to the
Commission's jurisdiction may request voluntary mediation under this Part after
filing an informal complaint with the Commission's Consumer Services Division
and upon completion of the informal complaint process.
Notes
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