Ill. Admin. Code tit. 83, § 602.60 - Records
a) Each public utility shall retain a paper or electronic record of the written notice that is to be provided by March 1 of each year and the date on which the written notice was made.
b) Each public utility shall retain a paper or electronic record that identifies each new customer and the date on which each new customer was notified in writing of his or her right to see proper identification.
c) Each public utility shall retain a paper or electronic record of each contract or other agreement with each subcontractor that provides for the requirement that any individual working on behalf of that subcontractor shall present picture identification when visiting a customer's home or place of business.
Notes
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