Ill. Admin. Code tit. 89, § 510.5 - Scope and Purpose
a) This Part
governs the appeals process for customers of the Department of Human
Services-Office of Rehabilitation Services (DHS-ORS). Specifically this Part
covers hearings of grievances under various DHS-ORS programs, including,
Vocational Rehabilitation Services, Home Services, the Vending Facility Program
for the Blind, Community and Residential Services for the Blind and Visually
Impaired, and issues concerning school records and sex equity related to
DHS-ORS State Schools.
b) The
grievant and DHS-ORS may informally agree to resolve disputed issues at any
time during the appeal process prior to the issuance of a hearing
decision.
Notes
Amended at 23 Ill. Reg. 13195, effective November 15, 1999
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