For the purposes of this chapter, the following definitions
shall apply:
"Department and establishment"
and"department" or"establishment" means any
executive department, commission, board, institution, bureau, office, or other
agency of the state government, including the state department of
transportation, except for funds which are required to match federal aid
allotted to the state by the federal government for highway special purposes,
and except the courts, by whatever name called, other than the legislature,
that uses, expends or receives any state funds.
"Efficiency measures" means unit cost or
level of productivity associated with a given service, product or
activity.
"Input measures " means the amount of
resources invested, used or spent for services, products or activities.
"Outcome measures " means the mathematical
expression of the effect on customers, clients, the environment, or
infrastructure that reflects the purpose of the service, product or activity
produced or provided.
"Output measures " means the number of
services, products or activities produced or provided.
"Performance measures " means measures that
assess a service, product or activity. Performance measures include quality,
input, output, efficiency, and outcome measures.
"Quality measures " means the mathematical
expression of how well the service, product or activity was delivered, based on
characteristics determined to be important to the customers.
"Service " or "services "
means work performed for a department or establishment or for its clients by a
service provider and includes, but is not limited to:
1. Professional or technical expertise provided by a
consultant, advisor or other technical or service provider to accomplish a
specific study, review, project, task, or other work as described in the scope
of work. By way of example and not by limitation, these services may include
the following: accounting services; aerial surveys; aerial mapping and seeding;
appraisal services; land surveying services; construction manager services;
analysis and assessment of processes, programs, fiscal impact, compliance,
systems and the like; auditing services; communications services; services of
peer reviewers, attorneys, financial advisors, and expert witnesses for
litigation; architectural services; information technology consulting services;
services of investment advisors and managers; marketing services; policy
development and recommendations; program development; public involvement
services and strategies; research services; scientific and related technical
services; software development and system design; and services of underwriters,
physicians, pharmacists, engineers, and architects; or
2. Services provided by a vendor to accomplish routine
functions. These services contribute to the day-to-day operations of state
government. By way of example and not by limitation, these services may include
the following: ambulance service; charter service; boiler testing; bookkeeping
service; building alarm systems service and repair; commercial laundry service;
communications systems installation, servicing and repair; court reporting and
transcription services; engraving service; equipment or machine installation,
preventive maintenance, inspection, calibration and repair; heating,
ventilation and air conditioning (HVAC) system maintenance service; janitorial
service; painting; pest and weed control service; grounds maintenance, mowing,
parking lot sweeping and snow removal service; towing service; translation
services; and travel service.
"Service contract" means a contract for a
service or services when the predominant factor, thrust, and purpose of the
contract as reasonably stated is for the provision or rendering of services.
When there is a contract for both goods and services and the predominant
factor, thrust, and purpose of the contract as reasonably stated is for the
provision or rendering of services with goods incidentally involved, a service
contract exists and these rules apply. "Service contract" includes grants when
the predominant factor, thrust, and purpose of the contract formalizing the
grant is for the provision or rendering of services.
"Service provider" means a vendor that
enters into a service contract with a department or
establishment.
