Iowa Admin. Code r. 141-2.7 - Decision not to investigate
(1)
Notice
of decision. If, after preliminary review and consideration of a
complaint, the ombudsman decides not to investigate the complaint, the
complainant shall be informed of the decision and the reasons for the decision.
The ombudsman may also inform the agency involved of the decision, if such
notice is deemed appropriate.
(2)
Referral of nonjurisdictional complaint. If the ombudsman does
not have jurisdictional authority to investigate a complaint, the complainant
may be referred to an agency or other appropriate entity or person for
assistance.
(3)
Effect of
declining investigation. A decision to decline investigation of a
complaint under subrule 2.6(3) does not preclude the ombudsman from inquiring
into the complaint or a related subject matter in the future.
Notes
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