Iowa Admin. Code r. 193D-4.2 - Receipt of complaints
The board will receive and review all complaints that the board reasonably believes indicate that a licensee may have committed an act that is cause for disciplinary action.
(1)
Complaints. Any person may file a complaint with the board
charging that a licensee may have committed an act that is in violation of
applicable law or rules. The complaint will be written and signed by the
complainant and accompanied with substantial evidence indicating when, where,
and how the licensee committed the violation. All complaints filed with the
board will be privileged and held confidential pursuant to Iowa Code section
272C.6(4) by
all board members, peer review committee members and staff. A person filing a
complaint will receive immunities in accordance with Iowa Code section
272C.8.
(2)
Board-instigated
complaints. Upon presentation of evidence by a board member, the
board's staff, or other state agency, the board may determine that a complaint
should be opened and an investigation begun to determine if a licensee may have
committed an act that is in violation of applicable law or
rules.
Notes
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The
(1) Complaints. Any person may file a complaint with the board charging that a licensee may have committed an act that is in violation of applicable law or rules. The complaint shall be written and signed by the complainant and accompanied with substantial evidence indicating when, where, and how the licensee committed the violation. All complaints filed with the board shall be privileged and held confidential pursuant to Iowa Code section 272C.6(4) by all board members, peer review committee members and staff. A person filing a complaint shall receive immunities in accordance with Iowa Code section 272C.8.
(2) Board -instigated complaints. Upon presentation of evidence by a board member, the board 's staff, or other state agency, the board may determine that a complaint should be opened and an investigation begun to determine if a licensee may have committed an act that is in violation of applicable law or rules.