Iowa Admin. Code r. 199-6.5 - Initiating formal complaint proceedings
(1)
Request for formal proceeding based upon a proposed
resolution. If the consumer advocate, complainant , or public utility
does not agree with the proposed resolution, a request for a formal complaint
proceeding may be made in writing within 14 days of the issuance of the
proposed resolution. The request for a formal proceeding shall be considered as
filed on the date of the United States Postal Service postmark, the date of
email, the date of filing in the commission 's electronic filing system, or the
date of inperson delivery to the commission 's customer service bureau. The
request shall include the file number of the informal complaint. The request
shall explain why the proposed resolution should be modified or rejected and
shall propose an alternate resolution. All parties to the informal complaint
shall be provided copies of the request for a formal proceeding. Any other
party to the informal complaint investigation may submit a response to the
request for a formal proceeding within ten days of the date the request was
submitted to the commission .
(2)
Request for formal complaint proceeding. Upon receipt of a
request for a formal complaint proceeding, the commission shall issue an order
either granting or denying the request.
Notes
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