(1)
Location of record. A request for access to an authority
record should be directed to the authority at 1963 Bell Avenue, Suite 200, Des
Moines, Iowa 50309, or an email address indicated on the authority's website
for the purpose of requesting records. If a request for access to a record is
misdirected, authority staff will promptly forward the request to the
appropriate person within the authority.
(2)
Office hours. Open
records are available during customary office hours of 8 a.m. to 4:30 p.m. on
Monday through Friday, excluding legal holidays.
(3)
Request for access.
Requests for access to authority records may be made in writing, including by
email, in person, or by telephone. Requests must identify the particular
records sought by name or description in order to facilitate the location of
the record. A request made other than in person must include the name, email
address if available and telephone number of the person requesting the
information. If a person asks to be mailed paper copies of a record, a mailing
address must be included in the request. A person is not required to give a
reason for requesting an open record.
(4)
Response to requests.
The authority is authorized to grant or deny access to records according to the
provisions of Iowa Code chapter 22, this chapter or any other provision of law.
Access to an open record shall be granted promptly upon request. If the size or
nature of the request necessitates time for compliance, the authority shall
comply with the request as soon as possible. The authority may delay access to
a record for any of the reasons set forth in Iowa Code section
22.8(4) or
22.10(4). The
authority must promptly give written notice to the requester of the reason for
any delay in access to a record and the estimated length of that
delay.
(5)
Security of
record. No person may, without permission from the authority, search
or remove any record from authority files. Examination and copying of records
will be done under the supervision of authority staff to ensure records are
protected from damage and disorganization.
(6)
Copying. The authority
will permit the copying of records as described in Iowa Code section
22.3.
(7)
Fees. The authority may
charge fees for records as authorized by Iowa Code section
22.3 or another provision of
law. An hourly fee may be estimated in advance and charged for actual authority
expenses in the inspection, reviewing, and copying of requested records when
the total staff time dedicated to fulfilling the request requires an excess of
two hours. When the estimated fee chargeable under this subrule exceeds $25,
the authority may require a requester to make an advance payment of all or part
of the estimated fee. When a requester has previously failed to pay a fee
charged under this subrule, the authority may require advance payment of the
full amount of any estimated fee before the authority processes a new or
pending request for access to records from that requester, as well as payment
in full of the amount previously owed.
