The division has the authority to collect and maintain
records on individuals under the Act, the state plan for vocational
rehabilitation services, and the Social Security Act. Under this authority, the
division maintains a record for each case. The case record contains pertinent
case information as defined in division policy including, as a minimum, the
basis for determination of eligibility, the basis justifying the plan of
services and the reason for closing the case, together with a justification of
the closure and supporting documents. Case information is contained in the
agency's case management system and a hard copy file. A combination of these
data collections instruments constitutes the official case record. The hard
copy files are retained for a minimum of four years, but there are instances
when a case may be stored longer based on the services
received.
Notes
Iowa Admin. Code r.
281-56.9
Amended by
IAB
December 10, 2014/Volume XXXVII, Number 12, effective
1/14/2015
Amended by
IAB
December 7, 2016/Volume XXXIX, Number 12, effective
1/11/2017
Adopted by
IAB
August 24, 2022/Volume XLV, Number 4, effective
9/28/2022
