Iowa Admin. Code r. 641-74.7 - Agency performance
Contract agencies are required to provide services in accordance with these rules.
(1)
Performance standards. The department shall establish
performance standards that contract agencies shall meet in the provision of
public health services in addition to meeting all federal requirements. The
performance standards for community-based agencies are published in the
document "Iowa Department of Public Health Family Planning Manual." Copies of
the performance standards are available from the Chief, Bureau of Family
Health, Department of Public Health, Lucas State Office Building, Des Moines,
Iowa 50319-0075. Contract agencies that do not meet the performance standards
shall not be eligible for continued funding as a family planning agency unless
the contract agency has secured an exception.
(2)
Contract agency review.
The state agency shall review contract agency operations through use of reports
and documents submitted, state-generated data reports, chart audits, on-site
and clinic visits for evaluation and technical assistance.
(3)
Exception. An agency
that does not meet a performance standard or fails to meet action plans as
approved by the department may be granted an exception for up to one year in
order to improve performance. Such an exception must be requested in writing.
If granted, the approval for the exception will include the conditions
necessary for the successful completion of the standard, a time frame, and
additional reporting requirements. The procedures for applying for and
approving an exception are outlined in the "Iowa Department of Public Health
Family Planning Manual."
Notes
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