(a) Any person or
organization may file a written, signed complaint alleging that an agency has
violated a state or federal special education law or regulation. Also, a
prevailing party in a due process hearing may file a complaint alleging that
the other party has failed to implement the hearing decision. The complaint
shall include the following information:
(1)
A statement that the agency has violated a requirement of state or federal
special education laws or regulations;
(2) the facts on which the statement is
based;
(3) the signature of and
contact information for the complainant; and
(4) if the complaint involves a specific
child, the following information:
(A) The
child's name and address of residence, or other contact information if the
child is a homeless child or youth;
(B) the name of the school the child is
attending;
(C) a description of
the problem involving the child; and
(D) a proposed resolution to the problem, if
a possible resolution is known and available to the complainant.
(b)
(1) The complaint shall allege a violation
that occurred not more than one year before the date the complaint is received
and shall be filed with the commissioner of education.
(2) The party filing the complaint shall
forward a copy of the complaint to the agency against which the allegations are
made at the same time the complaint is filed with the commissioner of
education.
(c) Upon
receipt of a complaint, an investigation shall be initiated. At a minimum, each
investigation shall include the following:
(1) A discussion with the complainant during
which additional information may be gathered and specific allegations of
noncompliance identified, verified, and recorded;
(2) contact with the agency against which the
complaint is filed to allow the agency to respond to the complaint with facts
and information supporting its position, offer a proposal to resolve the
complaint, or offer to engage in mediation to resolve the complaint; and
(3) a written report of findings
of fact and conclusions, including reasons for the decision, and any corrective
action or actions that are required, including the time period within which
each action is to be taken. Unless the parent and the agency agree to engage in
mediation, this report shall be sent to the parties within 30 days of the
receipt of the complaint. If the parties mediate but fail to resolve the
issues, the report shall be sent 30 days after the department received notice
that mediation has failed.
(d) An on-site investigation may be conducted
before issuing a report.
(e)
(1) If a report requires corrective action by
an agency, that agency, within 10 days of the date of the report, shall submit
to the state director of special education one of the following:
(A) Documentation to verify acceptance of the
corrective action or actions specified in the report;
(B) a written request for an extension of
time within which to complete one or more of the corrective actions specified
in the report, together with justification for the request; or
(C) a written notice of appeal. Each appeal
shall be made in accordance with subsection (f).
(2) If an agency files a request for an
extension of time within which to complete one or more corrective actions
required in a report, a review committee of at least three department of
education members shall be appointed by the commissioner to review the request
and the offered justification for the extension of time. A decision on the
request shall be made by the committee within five business days of the date
the request was received. The decision of the review committee shall be final.
(3) If a local education agency
fails to respond to a report within the time allowed, the sanctions listed in
paragraph (f) (2) may be invoked.
(f) Appeals.
(1) Any agency or complainant may appeal any
of the findings or conclusions of a compliance report prepared by the special
education section of the department by filing a written notice of appeal with
the state commissioner of education. Each notice shall be filed within 10 days
from the date of the report. Each notice shall provide a detailed statement of
the basis for alleging that the report is incorrect.
Upon receiving an appeal, an appeal committee of at least three
department of education members shall be appointed by the commissioner to
review the report and to consider the information provided by the local
education agency, the complainant, or others. The appeal process, including any
hearing conducted by the appeal committee, shall be completed within 15 days
from the date of receipt of the notice of appeal, and a decision shall be
rendered within five days after the appeal process is completed unless the
appeal committee determines that exceptional circumstances exist with respect
to the particular complaint. In this event, the decision shall be rendered as
soon as possible by the appeal committee.
(2) If an appeal committee affirms a
compliance report that requires corrective action by an agency, that agency
shall initiate the required corrective action immediately. If, after five days,
no required corrective action has been initiated, the agency shall be notified
of the action that will be taken to assure compliance as determined by the
department. This action may include any of the following:
(A) The issuance of an accreditation
deficiency advisement;
(B) the
withholding of state or federal funds otherwise available to the agency;
(C) the award of monetary
reimbursement to the complainant; or
(D) any combination of the actions specified
in paragraph (f)(2).
(g)
(1) If a
complaint is received that is also the subject of a due process hearing or that
contains multiple issues of which one or more are part of the due process
hearing, the complaint or the issues that are part of the due process hearing
shall be set aside until conclusion of the hearing.
(2) If an issue that has previously been
decided in a due process hearing involving the same parties is raised in a
complaint, the due process hearing decision shall be binding on that issue and
the complainant informed of this fact.