Mich. Admin. Code R. 460.117 - Bill information
Rule 17.
(1) Except
for prepaid service, the utility shall bill each customer promptly after
reading the meter. The bill shall state clearly all of the following
information:
(a) The beginning and ending
actual meter readings and dates for the billing period.
(b) The units of energy consumed during the
billing period and the units of energy consumed during the comparable period
the prior year. Upon customer request, the utility shall provide
weather-adjusted consumption data to the customer or to a third party
designated by the customer.
(c) A
designation of the rate.
(d) The
due date.
(e) Any previous
balance.
(f) The amount due for
energy usage.
(g) The amount due
for other authorized charges.
(h)
The amount of tax.
(i) The total
amount due.
(j) The applicable rate
schedules, the explanation of rate schedules, and the explanation of how to
verify the accuracy of the bill will be provided by the company upon
request.
(k) That the customer
should contact the company regarding an inquiry or complaint about the bill
before the due date.
(l) The
address and telephone number of the utility at which the customer may initiate
any inquiry or complaint regarding the bill or the service provided by the
utility.
(m) That the utility is
regulated by the commission.
(n)
For nonresidential customers, the bills shall contain all of the following:
(i) The date by which the customer must pay
the bill to benefit from any discount or to avoid any penalty.
(ii) Any conversions from meter reading units
to billing units, any calculations to determine billing units from recording or
other devices, or any other factors, such as power supply cost recovery
adjustments, used in determining the bill. A statement may appear on the bill
advising the customer that the information can be obtained by contacting the
utility. Any multiplier used to determine billing units shall be shown when
used.
(iii) If the billing period
differs from the meter reading cycle and the reading data is calculated from
actual metered data, then the actual meter reading shall be shown on the
bill.
(2) A
commission-regulated utility proposing a new bill format shall submit its
proposed bill format to the commission staff prior to introduction to its
customers.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.