Mich. Admin. Code R. 460.127 - Voluntary termination

Rule 27.

(1) Subject to the provisions of these rules, a utility customer or authorized representative shall do all of the following:

(a) Notify the utility in person, or by telephone, in writing, by fax or on the internet at least 10 business days prior to requested service termination.

(b) Allow safe access to the utility, if necessary, to perform a final meter read.

(c) Provide an address for final billing at the time of request for a final read.

(d) Notify the utility if an existing occupant continues to occupy the premises.

(2) The utility shall do both of the following:

(a) Provide a final actual meter reading within 10 business days of the request for termination or estimate the final reading and offer the customer the option to provide an actual meter reading. If the meter is not read within the 10-day time frame the utility shall document the reason for no actual meter reading. An actual meter reading shall be obtained by the next normal actual meter reading cycle.

(b) Schedule the customer's final reading within a 4-hour time frame if the utility cannot access the meter.

(3) A property owner shall provide notice to the utility within 30 days after abandoning or surrendering a property to avoid liability for any unauthorized use of utility service as provided in MCL 460.9d(6).

Notes

Mich. Admin. Code R. 460.127

2007 AACS; 2017 MR 22, Eff. 12/11/2017