Mich. Admin. Code R. 460.144 - Restoration of service
Rule 44.
(1) After
a utility has shut off service, it shall restore service promptly upon the
customer's request when the cause has been cured or credit arrangements
satisfactory to the utility have been made.
(2) When a utility is required to restore
service at the customer's meter manually, the utility shall make every effort
to restore service on the day the customer requests restoration. Except for
reasons beyond its control, including excavation or reconnection at a pole, the
utility shall restore service not later than the first working day after the
customer's request.
(3) For
utilities using meter technology with remote shutoff and restoration
capability, service shall be restored on the day the customer requests
restoration, except in the case of documented equipment failure.
(4) The utility may assess the customer a
charge, including reasonable costs, for restoring service and relocating the
customer's meter as specified in the utility's approved schedule of rates and
tariffs.
(5) In cases of
unauthorized use, a utility may reestablish electric or natural gas service if
the legal owner cannot provide documentation establishing the identity of the
tenant responsible for the prior unauthorized use, proves that he or she is the
legal owner of the property, and agrees to payment of the additional fees for
reestablishing electric or natural gas service at the location as provided in
section 9d(4) of 1939 PA 3, MCL
460.9d(4).
(6) Nothing in these rules shall prohibit the
prosecution of an individual or customer for unauthorized use, sale, or
transfer of service as permitted by law.
Notes
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