Mich. Admin. Code R. 484.1005 - Notification of discontinuance
Rule 5.
(1) When
the wholesale provider plans to disconnect a service that will make the
provider unable to furnish basic local exchange service to its customers due to
a dispute concerning resale or the purchase of a local wholesale product, the
wholesale provider shall notify the commission and the provider of this
disconnection in writing not less than 45 days after the date of the impending
disconnect.
(2) Notice required
under subrule (1) of this rule must include, to the extent known by the
wholesale provider, but is not limited to, all of the following:
(a) The name, address, and account number or
numbers of the provider.
(b) The
number and segment or segments of customers to be disconnected.
(c) An indication of whether the wholesale
provider is furnishing resale service or a local wholesale product.
(d) The reason for the
disconnection.
(e) A statement or
citation describing where the right to disconnect or deny service is found,
such as in an interconnection agreement or other contract.
(f) If the dispute is related to billing and
charges, an estimate of the charges owed and amounts of those charges that are
disputed and undisputed and the amount required to be repaid to avoid
disruption of services.
(g) The
date and time, or range of dates and times, when the wholesale provider intends
to discontinue the service.
(3) The wholesale provider shall notify the
commission as soon as reasonably practicable but no less than 1 business day
before the date of the notice required by the provider under subrule (4) of
this rule, if the notice to discontinue service to the provider has been
modified or withdrawn.
(4) Within 10
business days after receiving notice from the wholesale provider, the provider
shall notify all of its affected customers, the governor of this state, and the
commission of the discontinuance of service under
47 CFR
63.71 and any other federal rules applicable
to discontinuance of basic local exchange service. Notice to the commission
must include both of the following:
(a) A
statement of the company's prospective intent for the disposition of its
license and any tariffs on file with the commission.
(b) A list of customers being served by the
provider that may be affected by the discontinuance of service, including
billing name, billing address, and service telephone number. For non-published
numbers, only the NPA-NXX must be provided. The list must also identify end
users of the provider that are public utilities, governmental agencies,
schools, or medical facilities.
(5) If the provider fails to provide the
notice under subrule (4) of this rule by the eleventh business day, the
commission may post a notice of the discontinuance on its website.
(6) These rules do not relieve a provider
from any obligations it has under section 313 of the act, MCL
484.2313.
(7) The provider shall contact the commission
to provide periodic updates of the status of the disconnection and transition
of its customers as requested by commission staff.
(8) The provider shall return all deposits to
customers and apply all appropriate credits to customer accounts associated
with the discontinued service within 30 days after the discontinuance of
service.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.