Mich. Admin. Code R. 484.157 - Duty to investigate and repair inoperative payphone
Rule 7. By the next working day after receiving a report that a payphone is inoperative, a provider or aggregator of payphone service shall determine the cause for inoperability and pursue 1 of the following courses of action to remedy the problem:
(a) If
the cause of inoperability is a repairable defect in the payphone device
itself, then the provider of payphone service shall complete the repair of the
payphone device as soon as possible, but not more than 48 hours after receipt
of a report of an inoperative payphone.
(b) If the cause of inoperability is
vandalism, theft, or other problem requiring replacement of the payphone or
other reconstruction at the payphone site, the provider of payphone service
shall complete the repair within 30 days after receipt of the report of an
inoperative payphone.
(c) If the
cause of inoperability is determined not to be the payphone itself, but is
caused by the service provided by the basic local exchange provider or other
third party, then the provider of payphone service shall notify the responsible
party immediately upon discovery.
Notes
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