Mich. Admin. Code R. 500.1511 - Complaint-resolution process; notice of director's review of dispute
Rule 11. The director shall do all of the following within 10 business days after the director receives a complaint and request for the director's review and determination, as applicable:
(a) For a review and determination conducted
through a meeting pursuant to
R
500.1510(4), set a time for the
meeting and notify the person making the complaint and the insurer of the time,
manner, and place of the meeting.
(b) For all review and determinations, notify
the insurer of the time period within which any reply must be submitted to the
director and of the disputed issue or issues under consideration. A copy of
that notification must be provided to the person making the
complaint.
Notes
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