Minn. R. agency 144, ch. 4680, PROCEDURAL REQUIREMENTS, pt. 4680.1100 - REPORTS

Every hospital and every outpatient surgery center shall, on or before each February 1, submit to the commissioner of health a report on the experience of their respective grievance mechanisms during the immediately preceding calendar year. Such reports shall include at least the following information:

A. the name and location of the reporting institution;

B. the reporting period in question;

C. the name of the individual(s) responsible for the operation of the grievance mechanism;

D. the total number of complaints filed with the facility pursuant to part 4680.0500;

E. the total number of complaints, according to classification under part 4680.1000;

F. the total number of any other complaints;

G. the number of patients by whom or for whom more than one complaint was made and the total number of such complaints; and

H. the total number of complaints resolved to the patient's apparent satisfaction.

Notes

Minn. R. agency 144, ch. 4680, PROCEDURAL REQUIREMENTS, pt. 4680.1100

Statutory Authority: MS s 144.691