Subpart
1.
Load.
The 911 system must be designed and operated to maintain a
grade of service such that no more than one call out of 100 incoming calls will
receive a busy signal on the first dialing attempt during the busy hour of an
average week during the busy month.
Subp. 2.
Emergency services
included.
Where such services are available within a 911 service area,
the 911 system must include the following services:
A. police services, which includes police,
sheriff's departments, and state patrol;
B. firefighting services; and
C. emergency medical services, which includes
ambulance service and first aid or other immediate response service provided
directly to the caller.
Other public safety and civil defense services may be included
in the 911 system at the discretion of the public agency operating the
PSAP.
Subp. 3.
Hold.
PSAP answering equipment must enable answering personnel to
place the 911 call on hold.
Subp.
4.
Nonemergency number.
Each PSAP and each participating agency shall have at least one
published telephone number to call for nonemergency services. One number may be
shared by two or more participating agencies provided there is a cooperative
agreement for call-answering responsibility.
Subp. 5.
Automatic alarms.
Remote automatic alarm systems and other related devices must
not be installed in such a manner that an automatic alarm signal is connected
to the 911 trunks.
Subp. 6.
Default routing.
The commissioner shall determine the number of trunked circuits
and the designated default PSAP for routing 911 calls from each service
provider.
A. The basic level of
default routing coordination must be at the level of the selective router. The
affected 911 service provider and representatives of the public safety
answering points associated with the selective router shall recommend the
default routing plan to the commissioner.
B. In determining the number of trunked
circuits and in designating a primary default
PSAP for a
service provider, the
commissioner shall:
(1) consider the default
routing plan recommended by the affected 911 service provider and
representatives of the public safety answering points associated with the
selective router;
(2) provide for
default routing to at least one PSAP in each area code;
(3) if a primary service area can be
identified for a service provider, require the primary default PSAP to be the
PSAP jurisdiction where the service provider's primary service area is
located;
(4) consider whether
additional
default routing may be provided to a
PSAP if:
(a) the service provider is a competitive
local exchange carrier (CLEC) capable of providing class marking for trunk
assignment; and
(b) the service
provider has a substantial number of customers within the PSAP's jurisdiction;
and
(5) consider the
PSAP's ability to deal with default calls originating for another
jurisdiction.
Notes
Minn. R. agency 171, ch. 7580, pt. 7580.0500
31 SR 1510; L 2003 1Sp1
art 2 s 102 to 110
Statutory Authority: MS s 403.01 to
403.12
