18 Miss. Code. R. 24-4.3 - Initiating Application

A. If an applicant does not complete a pre-application (regardless of reason), the subgrantee must complete the pre-application during the application process.

B. Under no circumstance should an applicant be denied services because they have not completed a pre-application.

C. Paper Applications are prohibited, unless in case of a computer system failure or natural/manmade disasters. The subgrantee's Executive Director or appointee must submit a request in writing to the Director of the Division of Community Services for approval to take paper applications. Once the emergency situation is over, the paper applications must be entered into Virtual ROMA within 2 business days, unless additional time is requested and approved. The subgrantee's Executive Director must submit a letter to confirm all paper applications have been entered. Otherwise, any paper applications taken may result in questioned or disallowed cost.

D. Caseworker must complete the application in Virtual ROMA system. If the applicant submits the requested information, the caseworker must give the Notification of Services form (NOS) which states the status of the application and amount of benefits the applicant may receive upon supervisory approval.

E. If the applicant does not have all required documentation, the caseworker must complete as many screens as possible up to the allocation screen in Virtual ROMA. Do not allocate after this point. A Request for Additional Information (RFAI) form must be given to applicant, and a follow-up appointment given to complete the application process. Caseworker must explain the documentation needed and the 10-day timeframe to return the information.

Notes

18 Miss. Code. R. 24-4.3

Miss. Code Ann. § 43-1-2(4); Miss. Code Ann. § 43-1-4 Revised: May 2022

Adopted 3/24/2021 Amended 9/15/2022