19 Miss. Code. R. 9-1.15 - Zero Tolerance Policy
(1) The
transportation network company shall implement a zero tolerance policy
regarding a transportation network company driver's activities while accessing
the transportation network company's digital platform. The zero tolerance
policy shall address the use of drugs or alcohol while a transportation network
company driver is providing prearranged rides or is logged into the
transportation network company's digital network but is not providing
prearranged rides, and the transportation network company shall provide notice
of this policy on its website, as well as procedures to report a complaint
about a driver with whom a rider was matched and whom the rider reasonably
suspects was under the influence of drugs or alcohol during the course of the
trip.
(2) Upon receipt of such
rider complaint alleging a violation of the zero tolerance policy, the
transportation network company shall suspend such transportation network
company driver's access to the transportation network company's digital
platform as soon as possible, and shall conduct an investigation into the
reported incident. The suspension shall last the duration of the investigation.
(3) The transportation network
company shall maintain records relevant to the enforcement of this requirement
for a period of at least two (2) years from the date that a rider complaint is
received by the transportation network company.
Notes
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