It is the policy of the VHPB that upon notification of the
death of a borrower, the VHPB shall promptly identify and facilitate
communication with a successor in interest of the deceased borrower with
respect to the property that secures the deceased borrower's mortgage loan. A
successor in interest is a spouse, child or heir of a deceased borrower or
other party with an interest in the property.
To accomplish this policy, the following procedures should be
followed:
A. Promptly provide to any
party claiming to be successor in interest; the list of documents required by
the Agency for the party to establish the death of the borrower and the
identity and legal interest of the successor in interest. The documents are
death certificate, an executed will, or a court order determining a succession
to real property.
B. Upon
notification of the death of a borrower, promptly identifying and evaluating
any issues that the VHPB must consider in reviewing the rights and obligations
of successors in interest with respect to the property and mortgage loan,
including, for example:
1. Receipt of
acceptable proof of the successor in interest's identity and legal interest in
the property;
2. Standing of the
mortgage loan as current or delinquent;
3. Whether a trial modification or other loss
mitigation option was in place at the time of the borrower's death;
4. Whether there is a pending or planned
foreclosure proceeding;
5.
Eligibility of the successor in interest for loss mitigation options,
and
6. Eligibility of the successor
in interest to assume the mortgage loan, with or without a simultaneous loan
modification or other loss mitigation option;
C. Promptly providing successors in interest
with information about the above issues, including any servicer prerequisites
for the successor in interest to continue payment of the mortgage loan, assume
the mortgage loan, and where appropriate, qualify for available loss mitigation
option;
D. Promptly providing
successors in interest with any documents, forms, or other materials the VHPB
requires for the successor in interest to continue making payments and to apply
and be evaluated for an assumption and, where appropriate, loss mitigation
option;
E. Upon receipt from the
successor in interest of required documents, forms or other materials, promptly
evaluating the successor in interest for and where appropriate, implementing
options set forth above; and
F.
Providing employees with information and training regarding the effect of laws
and other requirements on the servicer's obligations following the death of a
borrower, and complying with those laws and requirements, including:
1. Servicing guidelines, such as those
published by the Department of Veterans' Affairs
2. The Garn-St. Germain Act of 1982, which
imposes certain limits on the application of due-on-sale clauses when real
property is transferred as a result of the death of a borrower; and
3. Federal or state law restricting the
disclosure of the deceased borrower's nonpublic personal information.
G. The VHPB's management should
consider on a case by case basis if the following applies:
1. Upon notification of the death of a
borrower, promptly evaluating whether to postpone or withdraw any pending or
planned foreclosure proceeding to provide a successor in interest with
reasonable time to establish ownership rights and pursue assumption and, if
applicable, loss mitigation options; and
2. Promptly provide a successor in interest
with information about the possible consequences of assuming the mortgage loan,
such as any costs and the fact that a later loss mitigation option is not
guaranteed if the successor in interest assumes the loan without a loss
mitigation option already in place or arranged to commence simultaneously with
the assumption.