Nev. Admin. Code § 704.414 - Credit to account of customer
1. A utility shall, if it verifies that a credit is required under the provisions of this section, credit the account of a customer for incomplete calls, unanswered calls, wrong numbers, or poor quality of transmission.
2. The requirements of this section apply only to:
(a) IntraLATA toll calls; and
(b) InterLATA toll calls for which the utility is directed to allow a credit by the carrier or its agent.
Notes
NRS 703.025, 704.210
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