N.H. Code Admin. R. He-M 507.09 - Oversight and Quality Improvement

(a) The community participation services director shall:

(1) Be responsible for providing oversight; and

(2) Evaluate, facilitate, and improve the quality of services being delivered and outcomes achieved.

(b) Each individual's service coordinator shall provide oversight regarding the community participation service arrangement and review and facilitate the effectiveness of the community participation services being provided and outcomes achieved.

(c) In fulfilling the responsibilities cited in (a) and (b) above, the community participation services director and service coordinator shall determine whether the following criteria are being met and, if not, take appropriate action:

(1) Services are customized and meet the interests, goals, and desired outcomes of the individual, as defined in the service agreement;

(2) Goals reflect the individual's growth and evolving interests and are revised accordingly;

(3) The goals and desired outcomes identified in the service agreement are being achieved;

(4) Staff are knowledgeable of the individual's service agreement as it pertains to community participation services and are assisting in meeting the desired goals and outcomes;

(5) Services occur in integrated settings;

(6) Methods or strategies for achieving the individual's community participation services goals and desired outcomes are evident and documented;

(7) An individual week-long personal schedule or calendar is present; and

(8) Individuals, and guardians if applicable, are satisfied with services.

Notes

N.H. Code Admin. R. He-M 507.09

#4659, eff 8-4-89; EXPIRED: 8-4-95

New. #6285, eff 7-12-96, EXPIRED: 7-12-04

New. #8142, INTERIM, eff 8-21-04, EXPIRED: 2-17-05

New. #8324, eff 4-16-05 (formerly He-M 507.08 ), EXPIRED: 4-16-13

New. #10320, INTERIM, eff 4-25-13, EXPIRES: 10-22-13; ss by #10426, eff 10-1-13 (from He-M 507.08 )