N.H. Code Admin. R. Puc 449.02 - Form CLEC-1 Contact Information

(a) On the "Contact Information" form required by Puc 434.03 and 434.04 the CLEC shall include:

(1) The CLEC's legal name;

(2) The trade name the CLEC uses with its customers;

(3) The CLEC's complete mailing address;

(4) The CLEC's telephone and fax numbers;

(5) The CLEC's email address;

(6) The CLEC's internet address, if the CLEC maintains a website;

(7) The CLEC's federal employer identification number (FEIN);

(8) The CLEC's authorization number, or date of application if the authorization number is not yet available;

(9) The CLEC's toll-free number, fax number and email address for customer service;

(10) The CLEC's toll-free number, fax number and email address for repair service;

(11) The hours of operation for customer service and repair service;

(12) An indication of whether the CLEC wishes to receive reports and reminders via email;

(13) The names and titles of the principal officers of the CLEC;

(14) The printed name and title of the signatory; and

(15) The current date.

(b) On the "Contact Information" form the CLEC shall include contact information for the following individuals:

(1) The person responsible for preparing the annual report;

(2) The person responsible for regulatory matters;

(3) The person that the commission's consumer affairs division shall call regarding consumer complaints from customers;

(4) The director of the CLEC's customer service department;

(5) The officer responsible for customer service; and

(6) The person responsible for paying assessment bills.

(c) Contact information for each individual identified in (b) above shall consist of:

(1) The name and title;

(2) The complete mailing address;

(3) The telephone and fax numbers; and

(4) The email address.

(d) The CLEC shall attach a copy of its escalation lists for network, provisioning, and interconnection issues.

(e) The authorized representative of the CLEC shall:

(1) Sign and date the form; and

(2) Certify by signature that the information on the form is true and correct to the best of the individual's knowledge and belief, subject to the penalty for making unsworn false statements under RSA 641:3.

Notes

N.H. Code Admin. R. Puc 449.02

#8348, eff 5-10-05 (See Revision Note at chapter heading for Puc 400)